New LP Resource for the New Age!
eCommerce Fraud Solutions
The Zellman Group has just announced a new division – eCommerce Fraud Solutions. Our mission is to support Omni-channel retailers with risk reduction in the Card Not Present environment via customized fraud case management.
We are just one week away from the NRF LP show in San Diego. We are excited to be the sponsor of the Tuesday night networking reception, Wednesday morning Food Sector breakfast, and
Thursday night Eddie Money concert. Eddie will be playing all of your 70's and 80's favorites such as Baby Hold On, Two Tickets to Paradise, Shakin, Take Me Home Tonight, and I Wanna Go Back.
Police Week: On May 9th 2013 The Police Unity Tour started its 300 mile bicycle ride from Florham Park NJ to Washington DC. We started in the pouring rain and arrived 4 days later to the blue skies of Washington. Our CEO Stuart Levine a past Deputy Sherriff from the Palm Beach County Sheriff's Office was among the riders. The police Unity Tour raised over $1,700,200.00 from this ride that was donated to the National Law Enforcement Officers Memorial Fund. Stuart rode the 300 miles wearing two End of Watch bracelets with the name of Officer
Merchant account chargebacks are an increasingly expensive problem. Not only must you pay fees charged by the processor; but you also spend time and energy trying to win your dispute. With a detailed prevention plan, you can limit the amount of chargebacks you receive. Here are some tips to avoid the three most common types of chargebacks:
Customer related chargebacks
Retail shrink (or loss of inventory) cost retailers $34.5 billion in 2011, according to a National Retail Security survey. Key factors in shrink include Employee Theft (accounting for nearly 44%), Shoplifting (close to 36%) and Administrative Errors (about 12%).
When inventory shrinks, so do retail profits. You can help control shrink through simple awareness and education. Here are some useful tips:
Employee Theft
Be aware of early warning signals such as:
Our CEO, Stuart Levine will be participating in the Police Unity Tour (PUT) this year. The ride is to honor all the fallen officers that have been killed in the line of duty. The ride is from May 9th starting at Ground Zero in NY and ending in Judicial Square, Washington, DC on May 12th. Please support Stuart as this cause is near and dear to The Zellman Group. https://www.firstgiving.com/fundraiser/StuartLevine/2013-police-unity-tour---chapter-i.
It’s Not Business, It’s Personal: Keeping Employee Belongings Secure:
With spring around the corner, the retail industry as a whole finds itself in a state of new growth. With e-Commerce and Online Retail sales projected to increase, it is our responsibility to remain flexible and open to new methods of protection against an equally dexterous community of fraudsters. Here are a few proven best practices to keep in mind when choosing to open your business to online transactions.
BIN CHECK:
With all of the choices available to consumers these days, along with the declining economy, retailers are taking extra care to gain customer loyalty through customer service and technology. Many retailers these days are using advances in technology to improve the customer experience. Mobile POS devices are designed to eliminate having to “check out “at a traditional cash register or wait in a long queue. Retailers are sensitive to the fact that we are a generation of busy people, and any way to alleviate the time spent to make a purchase is always greatly appreciated.
Many of us will be fortunate enough to never go through life receiving a phone call from an agency making an attempt to collect money owed. The reality of these experiences are embarrassing to say the least, and the experience made all the more unfavorable by the typically undertrained and impersonal staff making the calls.
