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38th Annual RLPSA Conference 2017

The Zellman Group, LLC will be attending the 38th Annual Restaurant Loss Prevention and Security Association (RLPSA) Conference July 30th through August 2nd.

This year’s conference is at the M Resort, Spa, and Casino in Las Vegas, Nevada. RLPSA is a community of loss prevention professionals focused on helping minimize losses and reduce liabilities within the restaurant and food service industry. The Annual RLPSA Conference brings together the leaders of the industry in a three-day event of sessions, key note speakers, and exhibits. Keynote speakers at this conference include Eric O’Neill, Former FBI Counterintelligence Operative, Shawn VanSlyke, Director of Control Risks, and many more.

Come join the The Zellman Group at booth 107 with Agilence. We will be discussing our variety of services including our Data Analytics Managed Services! Learn more about The Zellman Group and all of our offerings at www.zellmangroup.com.

 

The Zellman Group Announces Premiere Open Source Intelligence and ORC Investigations Program

The National Retail Federation’s 2017 Loss Prevention Survey reported, for first time ever, 100% of companies participating in the survey reported being a victim of Organized Retail Crime.

Retailers reported major losses in products with high resell values.  The emergence over the last 10 years of e-Commerce, social media and market place seller sites has had considerable impact on the way goods are bought and sold, as well as, the significant associated fraud.  Open Source ORC Investigations are the best way to combat this problem at its root.

Open Source ORC Investigations consist of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings.  The Zellman Group offers the only end-to-end solution for your ORC investigations. The Zellman Group offers a balanced and consistent approach to investigating ORC that accommodates the independent needs of each client.  The Zellman Group’s approach to ORC Investigations combines cutting edge forensic Open Source research with proven investigative techniques and financial recovery solutions.

Ben Dugan, who has over 10 years of ORC investigations experience recently joined The Zellman Group as the Director of ORC Field Investigations. Ben and Director of ORC Recovery, Bill Ramos, will be directing the Open Source Intelligence and ORC Investigations Program.  CEO, Stuart Levine, VP of Operations, Lauren Bridgeo and Michael Ira Asen, Chief Counsel and criminal attorney will provide additional support and expertise.  Each member of this team has more than 30 years of retail, e-Commerce and investigative experience.

In addition to having the right people, The Zellman Group has the resources to conduct or assist clients with ORC Investigations.  Examples of how The Zellman Group will assist you with your ORC problem are:

  • ORC Subject Vetting and Asset Search

  • Social Media Covert Operations

  • E-Commerce ORC Investigations

  • Dark Web Investigations

  • Victim Impact Statements

  • ORC Recovery and Asset Search

Visit The Zellman Group’s Open Source Intelligence and ORC Investigations team at 2017 RILA  in New Orleans. The Zellman Group will be in booth 217.

The Zellman Group, LLC, based in Greenvale, NY, is a loss prevention services and consulting company working in the retail, food service and hospitality industries.  For more information, please visit us at our website: www.zellmangroup.com.

The Zellman Group Adds a Certified Expert in ORC Investigations to ORC Team

The Zellman Group, LLC, is proud to announce the addition of Brendan “Ben” Dugan as the Director of ORC Field Investigations.

Dugan has over 30 years of retail loss prevention experience including department store, big box, catalog, specialty and most recently retail pharmacy. Prior to joining The Zellman Group, Ben spent the last ten years as the ORC Manager at Walgreens, where he managed investigations for the entire United States and Puerto Rico. Dugan is a U.S. Department of Justice certified expert in Organized Retail Crime and product diversion. Dugan has successfully investigated and aided in the prosecution of several multi-million dollar ORC cases and the first ever ORC Civil RICO case. Dugan holds additional certifications as a law enforcement instructor and in e-Commerce investigative methodologies from the U.S Department of Justice. In 2015, he was named Investigator of the Year by the National Coalition of Law Enforcement and Retail.

Dugan will be directing Open Source ORC Investigations at The Zellman Group, assisting clients by gathering online information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The Zellman Group offers the only end-to-end solution for your ORC programs. The Zellman Group’s approach to ORC Investigations combines cutting edge forensic Open Source research with proven investigative techniques and financial recovery solutions. The Zellman Group has the resources to conduct or assist clients with ORC Investigations is areas such as: ORC Subject Vetting and Asset Search, Social Media Covert Operations, e-Commerce ORC Investigations, Dark Web Investigations, Victim Impact Statements and ORC Recovery and Asset Search.

The Zellman Group, LLC, based in Greenvale, NY, is the leader in Civil Recovery, ORC Recovery and ORC Investigation. The Zellman Group is a loss prevention services and consulting company working in the retail, food service and hospitality industries. Visit us at www.zellmangroup.com.

NRF PROTECT Loss Prevention Conference and Expo 2017

This June, The Zellman Group, LLC will be attending the annual NRF Protect Loss Prevention Conference and Expo in Washington, D.C.

The National Retail Federation’s Protect Conference is the largest and most important Retail and Restaurant Loss Prevention Event in North America. This conference takes place June 26-28th at the Gaylord National Harbor in Washington, D.C. The Zellman Group is a Platinum Sponsor of this event, sponsoring the Food Retail Breakfast, Co-Sponsor of Happy Hour, NRF Engage and ORC/Investigator’s Network and Law Enforcement Breakfast.

This year there will be more than 2,500 retailers, restaurants, law enforcement professionals, security personnel, and solution providers in attendance. This conference is a mix of exciting educational sessions, compelling keynotes, endless networking opportunities, and the largest LP Expo Hall. Two of the keynote speakers at this event are Daniel Faketty, Vice President of Asset Protection of Southeastern Grocers, LLC and Super Bowl Winning Quarterback and Five Time NFL MVP, Peyton Manning.  They will be discussing what qualities it takes to be a successful and effective leader.

The Zellman Group will be discussing their newest service, Open Source Intelligence and Organized Retail Crime Recovery. This program consists of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The goal of this program is to provide retailers with an end-to end solution for all their ORC investigations.

Come see The Zellman Group at booth 601 to discuss our variety of services including our premiere Open Source Intelligence and ORC Recovery Program. Learn more about The Zellman Group at www.zellmangroup.com.

RILA Asset Protection 2017 Recap from The Big Easy! 

The Zellman Group made the trip down to the Big Easy for the annual RILA Asset Protection Conference.

This year’s conference took place at the Hyatt Regency in New Orleans, Louisiana from April 10th-12th. The Zellman Group was a bronze sponsor and exhibitor at this year’s event. The three-daylong conference and exhibition was an exciting mix of speakers, breakout sessions, and open forums, where retailers and vendors could discuss issues that affect everyone in the LP community.

The conference also consisted of an exhibition for vendors in a variety of different areas of LP. The Zellman Group premiered their newest service, Open Source Intelligence and Organized Retail Crime Recovery. This program consists of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The goal of this program is to provide retailers with an end-to end solution for all their ORC investigations.

The Zellman Group knows how important it is to invest in individuals within the LP community. At RILA 2017, The Zellman Group gave away an LPC Scholarship. The lucky winner of The Zellman Group’s LPC Scholarship Giveaway was Elizabeth Rush of Delhaize.  Congratulations Elizabeth!

All and all it was an exciting and memorable RILA 2017 for everyone at The Zellman Group. We look forward to seeing everyone at next year’s expo in Orlando Florida!

Learn more about RILA at: www.rila.org.

Is the Chip the Safer Choice?

An article by CBS News begs to differ.

CBS News reports that the credit card chip is not as safe as it was once perceived to be. With thieves becoming smarter and more technologically savvy, it seems that hacking a card with a chip is becoming just as easy as with a magnetic swipe.  “It only takes small modifications to skimming devices to bypass the chip and enable unauthorized uses of these cards, just like with the magnetic cards,” the article states.

Consumers must be as vigilant as ever in keeping track of one’s finances. Make sure you check your credit card transactions daily and report any suspicious activity immediately to your bank.

Read the full article here.

Legislation to Help Retailers Combat Organized Retail Crime

There is potentially good news for retailers across California this week.

An article in The Los Angeles Times reports that retailers and law enforcement support amending , Proposition 47, a voter initiative that reduced drug possession and some theft to misdemeanors. This legislation is lead by Assemblyman Jim Cooper (D- Elk Grove), who states that this measure, “…has spurred organized crime rings to target retailers and hurt consumers.”

Assemblyman Copper’s legislation would increase penalties for repeated theft on businesses by making it a felony to steal $950 worth of property in a year. Under Proposition 47, a theft would have to involve $950 worth of property in one single incident to be considered a felony.

This bill is sponsored by the California Grocers Association, the California Police Chiefs Association, and Crime Victims United California. “If approved by the Legislature, it would have to head to the ballot for approval by voters as it seeks to amend the state Constitution,” The Los Angeles Times reports.

According to Cooper in a press conference on Tuesday Proposition 47, “has emboldened and encouraged a culture among career criminals to participate in coordinated and deliberate acts of repeated theft.”

This legislation could help combat the epidemic that is Organized Retail Crime. For the first time ever, the National Retail Federation reports that 100 percent of retailers surveyed believe their companies have been victims of organized retail crime, 83 percent said ORC activity had increased in the previous 12 months.

The Zellman Group is the leader in Organized Retail Crime Recovery. Learn more about ORC Recovery here or email us at sales@zellmangroup.com.

Read the full article in The Los Angeles Times here.

The Future is…Cashless?

It has been famously said that cash is king. Entering 2017, that may no longer be the case. In recent years, a variety of different businesses around the world have made the drastic decision to go completely cashless. The most recent business to go entirely cashless is the fast-casual chain, Sweetgreen.

As of January 2017, the salad chain, Sweetgreen, made the decision to ditch cash for solely credit and debit card based system. The number one reason Sweetgreen, with over 60 locations across the nation made this decision: to prevent robberies and protect their employees from violent crimes.

Restaurants and retailers are not the only ones to identify the safety benefits of a cashless society. Countries like Norway, Sweden, and Denmark have made proactive choices to reduce the usage of cash amongst all their citizens. Many businesses in Sweden do not accept cash at all and even many bank branches no longer keep cash on hand or take cash deposits. All three nations stated that one of the main reasons to stop using cash is to prevent robberies and eliminate its use for illegal purposes.

Although the increase of alternative payment methods could potentially decrease violent crimes and illegal activities, there is little research or evidence to prove these claims. A cashless society could have a huge effect on the Loss Prevention world, especially in already prominent field that is online fraud and identify theft.

Zellman’s VP of Operations, Lauren Bridgeo Highlighted in the IAI’s Remarkable Women Issue

The International Association of Interviewer’s (IAI) is an organization for investigators and interviewers. The IAI’s mission is to increase members’ core skill sets using the latest information from practitioners, as well as legal and psychological resources.