Shrink, theft, and non-compliance can cost a business millions of dollars every year. That not only makes you less profitable, it can make you less competitive. Regardless of your current infrastructure, The Zellman Group can help you reduce your company’s shrink and provide an early, and on-going, return on investment on loss prevention initiatives. Our LP services team follows best practices to implement physical security, perform data analysis/investigations, and help prevent employee fraud. While our LP consultants can offer objective insight into your policies and procedures.
| The Zellman Group Provides Answers For Loss
Prevention |
Our successful combination of advanced technology, accounting
skills, and investigative expertise in retail can lead to prevention
of loss and/or admissions and restitution. Large or small,
whether you are looking to build a complete LP department from
the ground up or you just need some analysis and shrink expertise,
we can offer everything from security basics to in depth consulting.
| Answering Your Questions About Loss Prevention |
The Zellman Group is run by retail executives with an intimate knowledge of loss prevention, audit and retail and hospitality operations. Our loss prevention services offer the peace of mind that you are effectively managing your company's shrink.
| Loss Prevention Best Practices |
The strength of The Zellman Group’s loss prevention services is its broad approach. All of our deliverables are available in a managed services format, and the services selected often vary by company size and LP structure.
• Consulting, both overall loss prevention and exception reporting specific.
• On-going services, including POS monitoring, physical security, tip lines, letter programs, and more.
• As needed services, like investigations.
The compliance skills inherent throughout The Zellman Group enable us to
review, revise, and/or establish policies and procedures that greatly minimize
risk, theft and fraud in your field operations. We are also ready to operate
a 24x7 800# tip line with professionally trained bi-lingual interviewers,
for calls on observed direct theft, sexual harassment, and other EEOC complaints.
In addition, the LP services team can oversee physical security equipment
installation coordination and management for you, including.
• Develop and maintain key control program (keying and coring)
• Review current safe specifications and procedures; assist in safe repair
and bidding for new safes
• Assist with burglar alarm layout and weekly review of open/close reports
The Zellman Group uses the Datavantage XBR® Loss
Prevention exception reporting tool to measure
exception criteria geared specifically for your
operation – matching exceptions from associate,
store/location, district and regional levels
against each other.
• Daily Incidents – Over 130 different queries identify the problem
store/associate. These reports drill down to transaction/SKU level to clearly
identify fraudulent activity.
• Weekly Trends – A series of weekly control point reports are run
to identify exceptions by ranking types of POS activity. These point out changes
in “normal” operation trends.
• Special Needs – Hosting, customization, and training are also offered.
The Zellman Group’s LP analysts are experts in post-implementation
consulting and customization of XBR. This process begins with an operational
questionnaire and builds a detailed understanding of your business. A semi-annual
review measures the tool’s success, specifies changes and/or additions
to the queries, and aligns usage with broader loss prevention objectives.
If data analysis and/or other information show
sufficient evidence that a potentially dishonest
employee exists, The Zellman Group can provide
a report detail to your internal loss prevention
team, or we can handle the investigation upon your
authorization. Investigations can be done on location,
or through telephone interviews. A case report
is provided upon the completion of our investigation,
and we can coordinate police involvement if necessary.
Furthermore, our clients are named as an additional
insured on our $2 million Errors and Omissions
insurance policy.
All of our investigators are fully trained and certified annually. Their skill at interviewing can result in increased admissions, restitutions, and prosecution (if desired). This not only puts an end to the situation, you may also recover lost funds – building a compelling ROI for your loss prevention program investments.
| Loss Prevention Consulting |
Beyond the day-to-day services and activities of our experienced
LP analysts lies an opportunity to significantly impact your loss
prevention function. Long-term involvement with our clients has identified
many areas of improvement in store operating policies and procedures,
loss prevention guidelines, cash management processes, alarms, POS
monitoring, and more.
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Did you know?
There is no other form of larceny that annually costs America more than employee theft. |
Why Choose The Zellman Group? • Wide breadth of managed services puts the right loss prevention practices for you within easy reach. • Dedicated, experienced data analysts identify high risk exceptions and hidden issues to generate quick and long-term ROI. • Highly trained and certified investigators offer increased admissions. • 24x7 access to our loss prevention professionals. • More than just day-to-day loss prevention services, we can consult on your entire LP process.
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Smaller Organizations
Smaller retailers may have a small loss prevention team, or none at all. The Zellman Group's Loss Prevention services can combine to offer a complete LP function to these organizations at a very competitive cost. You can work with us to be your full-time LP department, or we can supplement your LP activities as you build out your LP group. In either case, you will achieve a positive ROI in reduced shrink, productivity increases, improved profit margins and a better managed operation that is poised for growth. Benefits • Managed services model allows you to pay for only what you use • Superior customer service and responsive support simplifies your loss prevention process
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| For more information please contact us here. |
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