| Can
You
Gain
Insight
Into
Transaction
Compliance? |
| You process thousands of transactions every day. They are the lifeblood of your company and your corporate systems are dependant on their utmost accuracy. The Zellman Group can provide a regular review of each location's compliance with your company's transactional and financial policies and procedures to help maintain consistency and completeness across the chain. The sales audit efforts may also help uncover training issues in your field organization. |
| The
Zellman
Group
Provides
Answers
For
Sales
Audit
|
| Acting as your outsourced sales audit department, our auditors will review all sales media sent in by your stores or units. We substantiate transactional compliance, verify and reconcile bank deposits, manage chargebacks, and store all media for you. Scores and results are reported electronically back to your corporate office, providing a fast, secure, accurate, and paperless sales audit process. |
| Transaction Types | • Credit card sales
• Credit card returns
• Cash refunds
• Post voids
• Mid voids
• Gift cards issued
• Merchandise credits issued and redeemed | • Gift Certificates redeemed
• Employee sales
• No sales
• Paid outs
• Closeout paperwork
• Deposit slips |
|
|
•
Timely
verification
of
funds
•
Fast
and
reliable
information
provided
to
you
in
an
electronic
format
speeds
turnaround
time
•
Superior
customer
service
and
responsive
support
simplifies
the
outsourcing
of
your
sales
audit
function |
|
A
managed
services
sales
audit
process
can
simplify
many
finance/administrative
processes:
•
Deploy
staffing
on
important
issues,
not
the
details
of
sales
audit
•
Detect
and
eliminate
errors
early,
before
they
get
into
your
corporate
systems
•
Monitor
store/unit
performance
on
a
regular
basis
•
Focus
your
physical
audits
on
locations
that
routinely
perform
poorly
on
sales
audits
•
Reduce
overhead
costs |
| Answering
Your
Questions
About
Field
Transaction
Compliance
|
|
The Zellman Group is run by retail executives with an intimate knowledge of loss prevention, audit, and retail and hospitality operations. Our Sales Audit practice provides insight into your field organizations - compliance with the company's transactional policies and procedures. It helps to maintain consistency companywide and aids in identifying training issues. |
| Your locations send all end-of-day paperwork and sales media to our office. The transactional information is checked in and logged. Any locations that fail to send in their media packs are contacted and instructed to do so. |
| Policy
And
Procedure
Compliance |
| We review the sales media to determine if the appropriate slips are present and whether or not the company policies and procedures are followed. Typical transaction types that are reviewed include: credit card sales, credit card returns, cash refunds, post voids, mid voids, gift cards issued, merchandise credits issued and redeemed, gift certificates redeemed, employee sales, no sales, paid outs, closeout paperwork, and deposit slips. The audit is customized to your needs for the applicable transaction types and the policies and procedures of your company. |
| We electronically deliver individual store/unit reporting for the two-week audit period,
which provides an overall score and details of the lack of compliance for each transaction type. We also provide you with summary reporting that shows the average weekly score for all of your locations, as well as a year-to-date or program-to-date average for each location. |
| When a chargeback is received from your credit card processing agent, we pull and fax the necessary media to the appropriate party. |
| The active sales media is stored at our office, which is secured with a burglar alarm, access control system, and a CCTV camera system. The sales media is later moved to a bonded warehouse and stored there for up to seven years, or for as long as required by law, and then destroyed upon request. We understand that the information contained in the media is extremely confidential, and you can rest assured that we handle it in a secure
manner. |
| On a daily basis, we verify that all bank deposits are made to the appropriate banking center and reconcile the figures. This is done by comparing the cash/ check/traveler's check sales with the banking records. The bank records can be provided via online account access or by faxing the validated deposit slips. All discrepancies are reported on a weekly basis. Any missing deposits or major shortages are conveyed to an investigator immediately. Furthermore, we verify that all credit card batches are correctly settled with the processing agency. |
|
|
|
Did
you
know?
Employees
are
far
less
likely
to
engage
in
non-compliant
behavior
when
they
realize
POS
transactions
are
being
audited. |
Why
Choose
The
Zellman
Group?
•
Full
sales
audit
capabilities
to
enable
you
to
staff
other
operational/financial
functions.
•
Dedicated
sales
auditors
with
the
necessary
experience
and
time
to
provide
consistent
analysis.
•
Cross-trained
staff
ensures
we
deliver
100%
uptime
and
stay
ahead
of
your
sales
audit
media
flow.
•
Electronic
reporting
of
scores
and
results
delivers
a
fast
and
paperless
process.
•
Our
compliance
skills
provide
you
the
most
thorough
audits
possible. |
| For more information please contact us here. |
|
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