News

NRF PROTECT 2017 Recap

The Zellman Group was one of two Platinum Sponsors of the 2017 National Retail Federation’s PROTECT Conference and Expo.

 The NRF PROTECT conference, held between June 26 and 28, is the largest and most prestigious gathering of LP Professionals in the US.  This year’s conference was held at the Gaylord National Resort and Convention center.

During the conference, we sponsored the Food Retail Breakfast, co-sponsored Tuesday’s Happy Hour, ORC/Investigator’s Network and Law Enforcement Breakfast and co-sponsored a photo opportunity with Super Bowl winning Quarterback, Peyton Manning.

We were very pleased to meet with many retailers in our booth during the Expo.  We always enjoy talking with our current Loss Prevention retail partners and making new connections with LP professionals. Throughout the two-day Expo we held a silent auction to raise money for the National Law Enforcement Officers Memorial Fund. Some memorabilia being auctioned included a signed Kevin Durant authentic Golden State Warriors jersey, signed John Elway authentic helmet, a signed Mike Tyson boxing glove and a Spiderman poster signed by the artist Stan Lee. $1,979 was raised for the NLEOMF. We are honored to give back to this organization that has helped so many of our fallen heroes.

We, also, participated in LPNN’s Digital Conference called, “ORC, from the Investigation to Recovery.” Director of ORC Recovery, Bill Ramos; Director of Field ORC Investigations, Ben Dugan; and Attorney, James Welborn were interviewed to discuss the benefits of retailers out sourcing their ORC Investigations and Recovery efforts. They also discussed the opening of the Orlando office, the center of the Open Source ORC Investigations program.

Overall it was an exciting and memorable NRF for the Zellman team. We look forward to next year’s Expo and seeing everyone in Dallas in 2018!

The Zellman Group, LLC is the leader in Organized Retail Crime Investigations and Recovery, Civil Recovery, Restitution, and Managed Services. Based in Greenvale, NY, The Zellman Group has twenty years of loss prevention experience to fit all your LP needs.

Learn more about the National Retail Federation at: www.nrf.com and The Zellman Group at www.zellmangroup.com.

 

The Zellman Group’s New ORC Center in Orlando Office

The Zellman Group, LLC is excited to announce the opening of its new office in Orlando, Florida.

The Zellman Group’s Orlando office is the center of its Organized Retail Crime Investigations and Recovery program. The focus of this program is to aid retailers in the preparation of the strongest ORC cases for prosecution and financial recovery.

The Orlando office is led by Director of Field ORC Investigations, Ben Dugan and James Welborn, Attorney at The Law Offices of Michael Ira Asen. Dugan is a certified ORC expert from the U.S. Department of Justice with over 30 years of retail loss prevention experience including Big Box, Specialty, and Pharmacy. Welborn is an Attorney at Law with over seventeen years’ experience in retail financial recovery. Together their combined skill and experience will lead to unprecedented results for all Zellman Open Source and ORC Recovery clients.

The Zellman Group, LLC is the leader in Organized Retail Crime Investigations and Recovery, Civil Recovery, Restitution, and Managed Services. Based in Greenvale, NY, The Zellman Group has twenty years of loss prevention experience to fit all your LP needs. For more information, please visit our website: www.zellmangroup.com or email us directly at sales@zellmangroup.com.

38th Annual RLPSA Conference 2017

The Zellman Group, LLC will be attending the 38th Annual Restaurant Loss Prevention and Security Association (RLPSA) Conference July 30th through August 2nd.

This year’s conference is at the M Resort, Spa, and Casino in Las Vegas, Nevada. RLPSA is a community of loss prevention professionals focused on helping minimize losses and reduce liabilities within the restaurant and food service industry. The Annual RLPSA Conference brings together the leaders of the industry in a three-day event of sessions, key note speakers, and exhibits. Keynote speakers at this conference include Eric O’Neill, Former FBI Counterintelligence Operative, Shawn VanSlyke, Director of Control Risks, and many more.

Come join the The Zellman Group at booth 107 with Agilence. We will be discussing our variety of services including our Data Analytics Managed Services! Learn more about The Zellman Group and all of our offerings at www.zellmangroup.com.

 

The Zellman Group Announces Premiere Open Source Intelligence and ORC Investigations Program

The National Retail Federation’s 2017 Loss Prevention Survey reported, for first time ever, 100% of companies participating in the survey reported being a victim of Organized Retail Crime.

Retailers reported major losses in products with high resell values.  The emergence over the last 10 years of e-Commerce, social media and market place seller sites has had considerable impact on the way goods are bought and sold, as well as, the significant associated fraud.  Open Source ORC Investigations are the best way to combat this problem at its root.

Open Source ORC Investigations consist of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings.  The Zellman Group offers the only end-to-end solution for your ORC investigations. The Zellman Group offers a balanced and consistent approach to investigating ORC that accommodates the independent needs of each client.  The Zellman Group’s approach to ORC Investigations combines cutting edge forensic Open Source research with proven investigative techniques and financial recovery solutions.

Ben Dugan, who has over 10 years of ORC investigations experience recently joined The Zellman Group as the Director of ORC Field Investigations. Ben and Director of ORC Recovery, Bill Ramos, will be directing the Open Source Intelligence and ORC Investigations Program.  CEO, Stuart Levine, VP of Operations, Lauren Bridgeo and Michael Ira Asen, Chief Counsel and criminal attorney will provide additional support and expertise.  Each member of this team has more than 30 years of retail, e-Commerce and investigative experience.

In addition to having the right people, The Zellman Group has the resources to conduct or assist clients with ORC Investigations.  Examples of how The Zellman Group will assist you with your ORC problem are:

  • ORC Subject Vetting and Asset Search

  • Social Media Covert Operations

  • E-Commerce ORC Investigations

  • Dark Web Investigations

  • Victim Impact Statements

  • ORC Recovery and Asset Search

Visit The Zellman Group’s Open Source Intelligence and ORC Investigations team at 2017 RILA  in New Orleans. The Zellman Group will be in booth 217.

The Zellman Group, LLC, based in Greenvale, NY, is a loss prevention services and consulting company working in the retail, food service and hospitality industries.  For more information, please visit us at our website: www.zellmangroup.com.

The Zellman Group Adds a Certified Expert in ORC Investigations to ORC Team

The Zellman Group, LLC, is proud to announce the addition of Brendan “Ben” Dugan as the Director of ORC Field Investigations.

Dugan has over 30 years of retail loss prevention experience including department store, big box, catalog, specialty and most recently retail pharmacy. Prior to joining The Zellman Group, Ben spent the last ten years as the ORC Manager at Walgreens, where he managed investigations for the entire United States and Puerto Rico. Dugan is a U.S. Department of Justice certified expert in Organized Retail Crime and product diversion. Dugan has successfully investigated and aided in the prosecution of several multi-million dollar ORC cases and the first ever ORC Civil RICO case. Dugan holds additional certifications as a law enforcement instructor and in e-Commerce investigative methodologies from the U.S Department of Justice. In 2015, he was named Investigator of the Year by the National Coalition of Law Enforcement and Retail.

Dugan will be directing Open Source ORC Investigations at The Zellman Group, assisting clients by gathering online information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The Zellman Group offers the only end-to-end solution for your ORC programs. The Zellman Group’s approach to ORC Investigations combines cutting edge forensic Open Source research with proven investigative techniques and financial recovery solutions. The Zellman Group has the resources to conduct or assist clients with ORC Investigations is areas such as: ORC Subject Vetting and Asset Search, Social Media Covert Operations, e-Commerce ORC Investigations, Dark Web Investigations, Victim Impact Statements and ORC Recovery and Asset Search.

The Zellman Group, LLC, based in Greenvale, NY, is the leader in Civil Recovery, ORC Recovery and ORC Investigation. The Zellman Group is a loss prevention services and consulting company working in the retail, food service and hospitality industries. Visit us at www.zellmangroup.com.

NRF PROTECT Loss Prevention Conference and Expo 2017

This June, The Zellman Group, LLC will be attending the annual NRF Protect Loss Prevention Conference and Expo in Washington, D.C.

The National Retail Federation’s Protect Conference is the largest and most important Retail and Restaurant Loss Prevention Event in North America. This conference takes place June 26-28th at the Gaylord National Harbor in Washington, D.C. The Zellman Group is a Platinum Sponsor of this event, sponsoring the Food Retail Breakfast, Co-Sponsor of Happy Hour, NRF Engage and ORC/Investigator’s Network and Law Enforcement Breakfast.

This year there will be more than 2,500 retailers, restaurants, law enforcement professionals, security personnel, and solution providers in attendance. This conference is a mix of exciting educational sessions, compelling keynotes, endless networking opportunities, and the largest LP Expo Hall. Two of the keynote speakers at this event are Daniel Faketty, Vice President of Asset Protection of Southeastern Grocers, LLC and Super Bowl Winning Quarterback and Five Time NFL MVP, Peyton Manning.  They will be discussing what qualities it takes to be a successful and effective leader.

The Zellman Group will be discussing their newest service, Open Source Intelligence and Organized Retail Crime Recovery. This program consists of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The goal of this program is to provide retailers with an end-to end solution for all their ORC investigations.

Come see The Zellman Group at booth 601 to discuss our variety of services including our premiere Open Source Intelligence and ORC Recovery Program. Learn more about The Zellman Group at www.zellmangroup.com.

RILA Asset Protection 2017 Recap from The Big Easy! 

The Zellman Group made the trip down to the Big Easy for the annual RILA Asset Protection Conference.

This year’s conference took place at the Hyatt Regency in New Orleans, Louisiana from April 10th-12th. The Zellman Group was a bronze sponsor and exhibitor at this year’s event. The three-daylong conference and exhibition was an exciting mix of speakers, breakout sessions, and open forums, where retailers and vendors could discuss issues that affect everyone in the LP community.

The conference also consisted of an exhibition for vendors in a variety of different areas of LP. The Zellman Group premiered their newest service, Open Source Intelligence and Organized Retail Crime Recovery. This program consists of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The goal of this program is to provide retailers with an end-to end solution for all their ORC investigations.

The Zellman Group knows how important it is to invest in individuals within the LP community. At RILA 2017, The Zellman Group gave away an LPC Scholarship. The lucky winner of The Zellman Group’s LPC Scholarship Giveaway was Elizabeth Rush of Delhaize.  Congratulations Elizabeth!

All and all it was an exciting and memorable RILA 2017 for everyone at The Zellman Group. We look forward to seeing everyone at next year’s expo in Orlando Florida!

Learn more about RILA at: www.rila.org.

New York Retailers Beware of Bill AO5231

 

If you are a retailer in the state of New York, be aware of New York State Assembly Bill AO5231. This bill was introduced February 7th, 2017 to amend NY General Business Law §349-F.  It would require all communications to a subject concerning an attempt to settle the civil penalty under General Obligations Law §11-105 to contain the following statement in large conspicuous type:

“This is an attempt to reach a civil settlement agreement resulting from a larceny that allegedly involves you.  Should you choose to agree to this settlement, you will be subject to the terms and conditions of such agreement, which are governed by Section 11-105 of NY General Obligations Law.  Should you refuse this agreement,  you are still subject to Section 11-105 of NY General Obligations Law,  which indicates that persons who commit larceny against the property of a mercantile establishment are civilly liable to such mercantile establishment in the amount of the retail price of the merchandise (only if  such merchandise is not recovered in saleable condition),  up to  $1,500,  and a penalty in the amount that is the greater of $75 or five times the retail price,  up to $500.  The mercantile establishment may file a civil lawsuit against you to pursue the recovery of these damages.  These civil penalties prescribed by law are entirely separate from any criminal penalties that may be brought against you.  Should you accept or refuse a civil settlement agreement, a mercantile establishment may still bring criminal charges against you in a court of law, unless such civil settlement agreement between you and the mercantile establishment precludes the mercantile establishment from pursuing criminal charges.”

You can access the bill here. 

This bill has been sent to the NY Assembly Committee on Consumer Affairs and Protection for review. There are several opportunities this year for it to come before the committee. 

If this bill becomes law, you stand to lose valuable recovery funds which support your loss prevention programs. 

We urge you to contact any one of the following and tell them you oppose this bill: 

Retail Council of New York   – represents and lobbies for retailer member doing business in New York 

New York Assembly members   – find the Assembly member who represents your location(s) 

New York Consumer Affairs Committee – this committee is the first stop for bill AO 5231. 

The Zellman Group will be contacting these organizations as well.  Additionally, we will ask for time during hearings to speak in opposition of this bill.

Zellman’s VP of Operations, Lauren Bridgeo Highlighted in the IAI’s Remarkable Women Issue

The International Association of Interviewer’s (IAI) is an organization for investigators and interviewers. The IAI’s mission is to increase members’ core skill sets using the latest information from practitioners, as well as legal and psychological resources.