News

NRF PROTECT Loss Prevention Conference and Expo 2017

This June, The Zellman Group, LLC will be attending the annual NRF Protect Loss Prevention Conference and Expo in Washington, D.C.

The National Retail Federation’s Protect Conference is the largest and most important Retail and Restaurant Loss Prevention Event in North America. This conference takes place June 26-28th at the Gaylord National Harbor in Washington, D.C. The Zellman Group is a Platinum Sponsor of this event, sponsoring the Food Retail Breakfast, Co-Sponsor of Happy Hour, NRF Engage and ORC/Investigator’s Network and Law Enforcement Breakfast.

This year there will be more than 2,500 retailers, restaurants, law enforcement professionals, security personnel, and solution providers in attendance. This conference is a mix of exciting educational sessions, compelling keynotes, endless networking opportunities, and the largest LP Expo Hall. Two of the keynote speakers at this event are Daniel Faketty, Vice President of Asset Protection of Southeastern Grocers, LLC and Super Bowl Winning Quarterback and Five Time NFL MVP, Peyton Manning.  They will be discussing what qualities it takes to be a successful and effective leader.

The Zellman Group will be discussing their newest service, Open Source Intelligence and Organized Retail Crime Recovery. This program consists of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The goal of this program is to provide retailers with an end-to end solution for all their ORC investigations.

Come see The Zellman Group at booth 601 to discuss our variety of services including our premiere Open Source Intelligence and ORC Recovery Program. Learn more about The Zellman Group at www.zellmangroup.com.

RILA Asset Protection 2017 Recap from The Big Easy! 

The Zellman Group made the trip down to the Big Easy for the annual RILA Asset Protection Conference.

This year’s conference took place at the Hyatt Regency in New Orleans, Louisiana from April 10th-12th. The Zellman Group was a bronze sponsor and exhibitor at this year’s event. The three-daylong conference and exhibition was an exciting mix of speakers, breakout sessions, and open forums, where retailers and vendors could discuss issues that affect everyone in the LP community.

The conference also consisted of an exhibition for vendors in a variety of different areas of LP. The Zellman Group premiered their newest service, Open Source Intelligence and Organized Retail Crime Recovery. This program consists of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The goal of this program is to provide retailers with an end-to end solution for all their ORC investigations.

The Zellman Group knows how important it is to invest in individuals within the LP community. At RILA 2017, The Zellman Group gave away an LPC Scholarship. The lucky winner of The Zellman Group’s LPC Scholarship Giveaway was Elizabeth Rush of Delhaize.  Congratulations Elizabeth!

All and all it was an exciting and memorable RILA 2017 for everyone at The Zellman Group. We look forward to seeing everyone at next year’s expo in Orlando Florida!

Learn more about RILA at: www.rila.org.

New York Retailers Beware of Bill AO5231

 

If you are a retailer in the state of New York, be aware of New York State Assembly Bill AO5231. This bill was introduced February 7th, 2017 to amend NY General Business Law §349-F.  It would require all communications to a subject concerning an attempt to settle the civil penalty under General Obligations Law §11-105 to contain the following statement in large conspicuous type:

“This is an attempt to reach a civil settlement agreement resulting from a larceny that allegedly involves you.  Should you choose to agree to this settlement, you will be subject to the terms and conditions of such agreement, which are governed by Section 11-105 of NY General Obligations Law.  Should you refuse this agreement,  you are still subject to Section 11-105 of NY General Obligations Law,  which indicates that persons who commit larceny against the property of a mercantile establishment are civilly liable to such mercantile establishment in the amount of the retail price of the merchandise (only if  such merchandise is not recovered in saleable condition),  up to  $1,500,  and a penalty in the amount that is the greater of $75 or five times the retail price,  up to $500.  The mercantile establishment may file a civil lawsuit against you to pursue the recovery of these damages.  These civil penalties prescribed by law are entirely separate from any criminal penalties that may be brought against you.  Should you accept or refuse a civil settlement agreement, a mercantile establishment may still bring criminal charges against you in a court of law, unless such civil settlement agreement between you and the mercantile establishment precludes the mercantile establishment from pursuing criminal charges.”

You can access the bill here. 

This bill has been sent to the NY Assembly Committee on Consumer Affairs and Protection for review. There are several opportunities this year for it to come before the committee. 

If this bill becomes law, you stand to lose valuable recovery funds which support your loss prevention programs. 

We urge you to contact any one of the following and tell them you oppose this bill: 

Retail Council of New York   – represents and lobbies for retailer member doing business in New York 

New York Assembly members   – find the Assembly member who represents your location(s) 

New York Consumer Affairs Committee – this committee is the first stop for bill AO 5231. 

The Zellman Group will be contacting these organizations as well.  Additionally, we will ask for time during hearings to speak in opposition of this bill.

Zellman’s VP of Operations, Lauren Bridgeo Highlighted in the IAI’s Remarkable Women Issue

The International Association of Interviewer’s (IAI) is an organization for investigators and interviewers. The IAI’s mission is to increase members’ core skill sets using the latest information from practitioners, as well as legal and psychological resources.

LPC Scholarship Essay Contest

Attention All LP Professionals!

 

This January, The Zellman Group is entering into its twentieth year of business. To celebrate this accomplishment, we wanted to give back to the LP community. Over the last twenty years the Zellman team has realized how important education is to the growth of an LP professional.

If you or someone you know is looking to grow in the LP field, starting January 1st we will be running a LPC Scholarship Essay Contest. We are giving away 20 LPC Scholarships for essays that best answer the question:

How will a LPC change your career path?

 

If you are interested, email a 400-word essay response to marketing@zellmangroup.com by April 1st 2017. If you have any questions, please feel free to reach out.

 

The only requirements to submit an essay are:

  • You must have a high school diploma or a GED equivalent.
  • You must have three years of loss prevention experience.
    • Examples: Corporate Analyst, LPM, LP Operations, LP Associate, etc.
  • Without LP experience you must pass the LPQ exam AND have 1 of the 3 below:
    • 3 years of business experience, Bachelor Degree, or Master’s Degree.
  • You must be free from pending felony charges or convictions (or military equivalent of court martial charges and/or convictions).
  • You must be free from pending misdemeanor charges or convictions involving moral turpitude (“moral turpitude” means an offense that calls into question the integrity or judgment of the offender, such as fraud, bribery, corruption, theft, embezzlement, solicitation, etc.)

The Threat of ORC and How Building Police Relationships Can Help

This October, The Zellman Group sponsored and attended the Annual International Association of Chiefs of Police Conference and Exposition and Major Cities Chiefs Police Association in San Diego, California.

The IACP Annual Conference and Exposition is the largest gathering of police officers in the United States. Currently the IACP has over 20,000 members, made up exclusively of police officers who have held executive roles in police agencies. Major Cities Police Chiefs Association is a professional organization of police executives representing the largest cities in the United States and Canada.

The Zellman Group has a long history of working closely with police, especially since the launch of their Organized Retail Crime Recovery program this past April. A large component of this ORC program is connecting the most pertinent Law Enforcement agencies with retail executives. This is done in order to ensure maximum results in prosecuting the correct criminals and recovering losses.

At these conferences, CEO Stuart Levine, and Director of ORC Recovery Bill Ramos, worked to further build these contacts and relationships with members of Law Enforcement. Through these relationships TZG wants build awareness to ORC and share resources to attack it at its source. “The relationship with Federal and local Law Enforcement leadership is instrumental in bringing ORC/ORT cases forward for prosecution and eventual recovery. Our sponsorship with the International Association of Chiefs of Police ensures this continued networking to support the retail industry,” Levine states. “Awareness is the most important thing. Police departments are increasingly becoming more aware the severity that is Organized Retail Crime. Retailers do not realize that many police departments do not have the staff or expertise to reach the correct victims, that’s where we come in. We want to help bridge the gap between Law Enforcement and retail.”

The National Federation annual report states that Organized Retail Crime is on the rise. One-hundred percent of the 59-senior retail loss prevention executives surveyed stated that their organizations had experienced organized retail crime in the last year. This is up from 97% in 2015 and is the first time in history that all responding companies had reported being a victim.

With backgrounds and experience in both law enforcement and retail, The Zellman Group is the leader in ORC Recovery. Learn more about The Zellman Group at www.zellmangroup.com or email us directly at orc@zellmangroup.com.

TZG’s Stuart Levine featured in Loss Prevention Magazine’s Ask the Expert Column

Don’t forget to pick up a copy of the September/October Issue of Loss Prevention Magazine to read about The Zellman Groups very own CEO, Stuart Levine. In this month’s issue Levine is featured in the, “Ask The Expert” section. The piece, “The Importance of Continuing Education for LP Professionals,” focuses on Levine’s journey through the world of LP and what advice he has for those just getting started in the industry. In the article, Levine emphasizes the need to continue ones education, even in as a CEO. “I don’t believe it is possible to grow without continuing your education. I am excited that I am starting to study for my LPC certification this month and am committed to receiving the certification in the next few months,” he states.

The Zellman Group has always valued giving back to and improving the LP community. This year TZG has become a doctorate level sponsor of the Loss Prevention Foundation as well as a solution partner member of the Loss Prevention Research Council.

Read the full article in the September/October 2016 Issue of LP Magazine or online here.

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Annual Florida Law Enforcement Property Recovery Unit Training Conference 2016

The Zellman Group, LLC will be attending the Florida Law Enforcement Property Recovery Unit’s Annual Training Conference from November 8th through 10th in Orlando, Florida.

This year’s topics for the Property Crimes Conference include Pawnshop and Secondhand Dealer Investigations, Department of Agriculture and Consumer Services, Credit Fraud Investigations, Financial Crimes, and Property Crimes Investigations. This conference is a mixture of seminars and trainings focused on educating investigators through guest instructors such as judges, state legislators, executives, and property investigation and recovery experts.

The Florida Law Enforcement Property Recovery Unit is a nonprofit formed in 1987 by a group of property recovery detectives. It was the first property recovery groups formed in the United States. The goals of FLEPRU are to recruit members from all levels of law enforcement in Florida to increase cooperation, raise the recovery percentage of stolen property, enact legislation to assure harsh criminal punishment, improve FCIC computer based tracking systems to track stolen property, and to educate new investigators as well as seasoned veterans. FLEPRU membership is not only open to all law enforcement but also non-law enforcement investigators.

The Zellman Group is a leader in retail and food service investigations. In the case of a potential dishonest or stealing employee, The Zellman Group can provide in person or telephonic interviews to assure the truth is discovered. All Zellman investigators are fully trained and CFI certified. The Zellman Group is a loss prevention services and consulting  company working in the retail, food service, and hospitality industries.

To learn more about FLEPRU go to: http://www.flepru.org/

What You Need to Know About Maryland Senate Bill 508

 

On October 1, 2016 Maryland Senate Bill 508 will go into effect. Under this new law a retailer will not be able to pursue statutory civil penalties in the state of Maryland. A retailer can only demand the following remedies from a shoplifter: (a) the stolen merchandise (b) if it cannot be recovered, or it is recovered in damaged condition, or “otherwise has lost all or part of its value”, the merchant can demand an amount equal to the merchandise sales price plus (c) pay the merchant for any other “actual damages.”  Store security, lost time, or wages associated with the apprehension or prosecution of the shoplifter can no longer be considered as demand.

Maryland Demand Letter: The demand letter must be prepared by a lawyer admitted to practice law in the state of Maryland.  This letter must then be either hand delivered personally to the responsible person, or mailed to that person’s last known address by certified mail, return receipt requested.

  • If payment in full is not received on or before the date specified in the initial demand letter, a second and final letter shall be sent to the responsible person.

  • If the second letter is returned unclaimed to the merchant or if the full payment is not received on or before the day specified in the second demand letter, the merchant may file a civil action to recover damages, along with court costs and reasonable attorney’s fees.

Maryland Reporting: On or before January 15th of each year, a merchant that sought damages during the preceding calendar year must submit a letter to the Department of Labor, Licensing, and Regulation that includes the following information for the preceding calendar year:

  • The number of alleged shoplifting or employee theft incidents.

  • The number of demand letters sent and the amount of money received in response to the letters sent.

  • The number of criminal prosecutions sought after by the merchant and the final dispositions of those prosecutions.

  • The number of civil suits filed under this subtitle by the merchant and the final disposition of those suits.

If you have any questions, please respond to this email and we will follow up within the next business day. To review the complete Senate Bill 508 visit the state’s website at http://mgaleg.maryland.gov.