Merely reacting to suspicious online transactions leaves most merchants one step behind fast-moving fraudsters-and exposes them to potential losses in the card-not-present environment. Our fraud tool, Zelligent provides a proactive, strategic approach to fraud management that helps prevent fraud before it occurs with our all-in-one, SaaS platform. Zelligent, powered by Kount, provides on-line merchants with the most robust fraud fighting tools available. Zelligent focuses on accuracy, speed, simplicity and value to accept more orders and increase sales.
Our suite of Managed Service offerings is designed to improve your on-line customer service, boost sales, and protect your reputation. Our team led by a forensic investigator and eCommerce behavior analyst can convert your rules to equal better business! Zellman can consult on transactional behavior for you to control or handle your orders with our suite of managed services.
After the initial rules configuration and first adjustment, The Zellman Group can complete subsequent rule configurations to ensure a low false positive rate, reduce your risk, and quickly adjust to industry trends.
The Zellman Group will manually review all orders that are flagged for decision based on real-time data available in Zelligent. Our team can handle customer interaction via our cutting edge call center.
Utilizing Zelligent, our team will build reporting and metrics to provide high level analysis to your eCommerce strategy. This analysis will decrease your fraud and increase your good customer conversion rate.