Responsibilities:

• Handle incoming/outgoing call volume
• Payment processing
• Handle disputes via the phone
• Follow up on payment arrangements
• Respond to subject inquiries and requests for more information via phone

Required Skills:

• Possess the ability to be assertive but diplomatic
• Excellent phone manner
• Customer Service experience +
• Must be computer literate and internet savvy
• Ability to multitask in a fast paced environment
• Bilingual preferred

Shifts:
Open availability preferred