To: Our Valued Clients
We are carefully monitoring the impact of COVID-19 and actively taking steps to ensure the safety of our team. All Zellman employees are following CDC and World Health Organization recommendations to prevent infection, including washing their hands thoroughly and repeatedly, using hand sanitizer and disinfecting wipes, social distancing, and using on-line meetings instead of holding in-person meetings. As a constant and visual reminder, the CDC guidelines are posted throughout our office.
Be assured we do not anticipate significant disruption to any of our service or operation as a result of COVID-19. We are proud of our continuity plan which has ensured there has never been a closure of our business during any weather event or other potential crisis. Our team has the ability to work remotely and has done so routinely through snowstorms, hurricanes and even Superstorm Sandy. We have geographic diversity for our Call Center in New York, Florida and North Carolina and our Analytics team in New York, Massachusetts, New Jersey and Washington. All analysts currently work from home offices. Additionally, we have redundancy for each of our customer-facing team members in place.
The current situation is rapidly evolving and causing uncertainty; however, our business continuity plan is designed to ensure we can service our valued clients regardless of the external crisis. We look forward to continuing to service your recovery, OSINT and analytical needs.
We wish good health to you, your families and your co-workers.