The Zellman Group’s foundation is in loss prevention and operations, and our services all originate from this foundation.
We specialize in loss prevention services such as Civil Recovery, OSINT, and Operational Consulting.
We’re so much more than what we do, however. We believe in building a team that approaches professional challenges using our core values: accountability, innovation, passion, commitment, and leadership.
If you are a professional who embodies our core values, the Zellman Group might be right for you. Check out our openings and apply today. We are always looking for Zellman-quality talent, so if you don’t see the right job under our current openings, submit your resume to hr@zellmangroup.com
Current Openings
Customer Service Representative
Responsibilities
- Handle incoming and outgoing call volume
- Process payments
- Handle disputes and manage customer expectations and complaints
- Following up on payment arrangements
- Respond to subject inquiries and requests for more information
Required skills
- Excellent phone etiquette
- Ability to be assertive but diplomatic
- Customer service experience
- Computer literate and internet savvy
- Ability to multitask in a fast-paced environment
- Bilingual (English/Spanish) preferred
Shifts
- Open availability preferred
